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Datenschutz

Privacy Policy

Controller for data processing:
Philipp Khodaverdi
Schwalbengasse 8
50667, Cologne
Germany
info@coziness.eu

We appreciate your interest in our online shop. The protection of your privacy is very important to us. Below, we provide detailed information about how we handle your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time a webpage is accessed, the web server automatically saves a so-called server log file that contains, for example, the name of the requested file, your IP address, date and time of access, transferred data volume, and the requesting provider (access data), and documents the access.

This access data is evaluated exclusively for the purpose of ensuring a trouble-free operation of the site and improving our services. This is done in accordance with Art. 6(1)(f) of the General Data Protection Regulation (GDPR) to protect our legitimate interests in a correct presentation of our offering, which prevail in the context of a balancing of interests. All access data is deleted no later than seven days after the end of your visit to the site.

Hosting services by a third-party provider
Within the scope of processing on our behalf, a third-party provider performs hosting and website display services. This serves to protect our legitimate interests in a correct presentation of our offering, which prevail in the context of a balancing of interests. All data collected in the context of using this website or in forms provided for this purpose in the online shop as described below is processed on its servers. Processing on other servers only takes place within the framework described here.

This service provider is located in the USA and is certified under the EU-US Privacy Shield. An up-to-date certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

This service provider is located in the USA and is certified under the EU-US Privacy Shield. An up-to-date certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

2. Data collection and use for contract processing, contacting

We collect personal data if you voluntarily provide it to us as part of your order or when contacting us (e.g., via contact form or email). Mandatory fields are marked as such because in these cases, we require the data to process the contract or to process your contact request, and you cannot send the order or contact request without providing this information. The data collected can be seen from the respective input forms. We use the data provided by you in accordance with Art. 6(1)(b) GDPR for contract processing and processing your inquiries. If you have given your consent pursuant to Art. 6(1)(a) GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration. You can delete your customer account at any time and either by sending a message to the contact option described below or by using a function provided for this purpose in the customer account.

3. Data disclosure

In order to fulfill the contract pursuant to Art. 6(1)(b) GDPR, we pass on your data to the shipping company commissioned with the delivery, to the extent necessary for the delivery of ordered goods. Depending on the payment service provider you select during the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In part, the selected payment service providers also collect this data themselves, provided that you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

We use payment service providers located outside the European Union. The transmission of personal data to these companies is solely for the purpose of fulfilling the contract.

4. Email newsletter

Email advertising with newsletter subscription
If you subscribe to our newsletter, we will use the data required or separately provided by you to regularly send you our email newsletter based on your consent pursuant to Art. 6(1)(a) GDPR.

You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or by using a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this declaration.

The newsletter is sent on our behalf by a service provider to whom we pass on your email address for this purpose.

This service provider is located in the USA and is certified under the EU-US Privacy Shield. An up-to-date certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

5. Cookies

In order to make your visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use cookies on various pages. This serves to protect our legitimate interests in an optimized presentation of our offer, which prevail in the context of a balancing of interests, in accordance with Art. 6(1)(f) GDPR. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit (persistent cookies). You can see the duration of storage in the overview in the cookie settings of your web browser. You can configure your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for each browser at the following links:
Internet Explorer™: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
Firefox™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Opera™: https://help.opera.com/en/latest/web-preferences/#cookies

If you do not accept cookies, the functionality of our website may be limited.

Our online presence on Facebook, Instagram
Our presence on social networks and platforms serves to improve active communication with our customers and prospects. We inform users there about our products and ongoing special promotions.
When you visit our online presence on social media, your data may be automatically collected and stored for market research and advertising purposes. From these data, user profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. For this purpose, cookies are usually used on your end device, in which the visitor's behavior and interests are stored. This serves to protect our legitimate interests in an optimized presentation of our offer and effective communication with customers and interested parties, in accordance with Art. 6(1)(f) GDPR. If you are asked by the respective social media platform operators for consent (agreement) to data processing, e.g., by means of a checkbox, the legal basis for data processing is Art. 6(1)(a) GDPR.
To the extent that the aforementioned social media platforms have their headquarters in the USA, the following applies: For the USA, an adequacy decision by the European Commission is in place. This goes back to the EU-US Privacy Shield. An up-to-date certificate for the respective company can be viewed here.
For detailed information on the processing and use of data by the providers on their pages, as well as a contact option and your rights and settings options for protecting your privacy, in particular opt-out options, please refer to the providers' data protection information linked below. If you still need assistance in this regard, you can contact us.
Facebook: https://www.facebook.com/about/privacy/

Data processing is based on an agreement between jointly responsible parties pursuant to Art. 26 GDPR, which you can view here.

Instagram: https://help.instagram.com/519522125107875

Opt-out options:
Facebook: https://www.facebook.com/settings?tab=ads
Instagram: https://help.instagram.com/519522125107875

 

6. Contact options and your rights

As the data subject, you have the following rights:

  • in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
  • in accordance with Art. 16 GDPR, the right to request without undue delay the rectification of inaccurate or completion of your personal data stored by us;
  • in accordance with Art. 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is necessary
    - for exercising the right to freedom of expression and information;
    - for compliance with a legal obligation;
    - for reasons of public interest; or
    - for the establishment, exercise, or defense of legal claims;
  • in accordance with Art. 18 GDPR, the right to request the restriction of the processing of your personal data, to the extent
    - the accuracy of the data is contested by you;
    - the processing is unlawful, but you oppose its erasure;
    - we no longer need the data, but you require it for the establishment, exercise, or defense of legal claims; or
    - you have objected to processing pursuant to Art. 21 GDPR;
  • in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request its transmission to another controller;
  • in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or work or at our company headquarters.

If you have any questions about the collection, processing, or use of your personal data, for information, correction, restriction, or deletion of data, or for revocation of consent given or objection to a specific use of data, please contact us directly using the contact details provided in our legal notice.

 

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Right to object
To the extent that we process personal data as explained above in order to safeguard our legitimate interests, which are overriding in the context of a weighing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. Insofar as the processing is carried out for other purposes, you have the right to object only on grounds arising from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.

This does not apply if the processing is for direct marketing purposes. Then, we will no longer process your personal data for this purpose. ********************************************************************

By using our website, you (the visitor) agree that third parties process your IP address to determine your location for the purpose of currency conversion. You also agree that this currency will be stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). We do this to ensure that the selected currency remains selected and consistent when browsing our website, so that the prices can be converted to your country's currency.