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data protection

Data protection

Person responsible for data processing:
Philipp Khodaverdi
Schwalbengasse 8
50667, Cologne
Germany
info@coziness.eu

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below you will find detailed information about how we process your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Every time you access a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access.

This access data is evaluated solely for the purpose of ensuring trouble-free operation of the website and improving our services. This is done in accordance with Art. 6 Para. 1 Letter f GDPR to protect our legitimate interests in a correct presentation of our offer, which prevail in the context of a balancing of interests. All access data is deleted no later than seven days after the end of your visit to the website.

Hosting services provided by a third party
As part of the processing on our behalf, a third-party provider provides hosting and website display services. This serves to protect our legitimate interests in a correct presentation of our offer, which prevail in the context of a balancing of interests. All data collected as part of the use of this website or in the forms provided for this purpose in the online shop are processed on their servers. Processing on other servers only takes place within the framework described here.

This service provider is located in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here . Based on this agreement between the USA and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.

2. Data collection and use for contract processing, contact

We collect personal data when you voluntarily provide it to us as part of your order or when contacting us (e.g. via the contact form or by email). Mandatory fields are marked as such because in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact us without providing this data. The data collected can be seen in the respective input forms. We use the data you provide in accordance with Art. 6 Paragraph 1 Letter b GDPR to process the contract and process your inquiries. If you have given your consent in accordance with Art. 6 Paragraph 1 Letter a GDPR by opening a customer account, we will use your data for the purpose of opening a customer account. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the tax and commercial retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is legally permissible and about which we inform you in this declaration. You can delete your customer account at any time by sending a message to the contact option described below or using a function provided for this purpose in your customer account.

3. Data transfer

In order to fulfil the contract in accordance with Art. 6 Paragraph 1 Letter b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service in order to process payments. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

We use payment service providers outside the European Union. Personal data is only transferred to these companies for the purpose of executing the contract.

4. Email newsletter

E-mail advertising when subscribing to the newsletter
If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 (1) (a) GDPR.

You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is legally permissible and about which we will inform you in this declaration.

The newsletter is sent to us by a service provider to whom we pass on your email address for this purpose.

This service provider is located in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here . Based on this agreement between the USA and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.

5. Cookies

In order to make your visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research purposes, we use so-called cookies on various pages. This serves to safeguard our legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Paragraph 1 Letter f GDPR, which predominate in the context of a balancing of interests. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). You can find out how long they are stored for in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for each browser under the following links:
Internet Explorer™: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Chrome™: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Firefox™: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™: https://help.opera.com/de/latest/web-preferences/#cookies

If you do not accept cookies, the functionality of our website may be limited.

Our online presence on Facebook, Instagram
Our presence in social networks and platforms serves to actively communicate with our customers and interested parties. There we inform users about our products and current special offers.
When you visit our online presence on social media, your data may be automatically recorded and saved for market research and advertising purposes. Usage profiles are created from this data using pseudonyms. These can be used to place advertising within and outside the platforms that is likely to correspond to your interests. For this purpose, cookies are usually used on your device in which visitor behavior and interests are stored. This serves to protect our legitimate interests in an optimized presentation of our offer and effective communication with customers and interested parties in accordance with Art. 6 Para. 1 Letter f GDPR. If you are asked by the respective platform operators for consent (agreement) to data processing, e.g. by means of a checkbox, the legal basis for the processing is Art. 6 Para. 1 Letter a GDPR.
If the aforementioned social media platforms have their headquarters in the USA, the following applies: For the USA, the European Commission has issued an adequacy decision. This is based on the EU-US Privacy Shield. A current certificate for the respective company can be viewed here .
For detailed information on the processing and use of data by the providers on their websites, as well as a contact option and your rights and setting options to protect your privacy, in particular options for objection (opt-out), we refer to the privacy policies of the providers, which are linked below. If you still need help with this, you can contact us.
Facebook: https://www.facebook.com/about/privacy/

The data processing is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR, which you can view here .

Instagram: https://help.instagram.com/519522125107875

Opportunities to object:
Facebook: https://www.facebook.com/settings?tab=ads
Instagram: https://help.instagram.com/519522125107875

6. Contact options and your rights

As a data subject, you have the following rights:

  • pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us, as described therein;
  • pursuant to Art. 16 GDPR, you have the right to immediately request the rectification of inaccurate or completion of your personal data stored by us;
  • pursuant to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing