Shipment
Processing & Shipping Times
Orders received and paid for by 2:00 PM (CET) are usually handed over to DHL on the same day .
Orders received after 2 PM will be shipped the following day .
Shipping days: Monday–Saturday (excluding public holidays).
Note: As soon as your package has been handed over to DHL, you will automatically receive a shipping confirmation with a tracking link.
Shipping costs & zones
All prices are in euros (€). Any cash on delivery, customs or import duties are not included (see section "Customs & Taxes").
| Zone / Country | Shipping method | Conditions | Cost |
|---|---|---|---|
| Germany | DHL Standard Shipping | Orders from €99.00 | For free |
| Germany | DHL Standard Shipping | €0.00–98.99 | €4.99 |
|
EU (AT, FR, LU, MT, NL, NO, PL, ES, IT, GR, BE, BG, HR, CZ, HU, LT, MC, PT, RO, SK, SI, SE, DK, FI, EE, IE) |
DHL Standard Shipping | Orders over €500.00 | For free |
| EU | DHL Standard Shipping | All orders | €8.99 |
| China | DHL Standard Shipping | All orders | €39.99 |
| United Kingdom (UK) | DHL Standard Shipping | All orders | €19.99 |
| Russia | DHL Standard Shipping | All orders | €29.99 |
| Switzerland | DHL Standard Shipping | All orders | €24.99 |
| USA | DHL Standard Shipping | All orders | €39.99 |
| United Arab Emirates | DHL Standard Shipping | All orders | €39.99 |
|
Zone 3 (AL, AD, BY, BA, GE, GI, GL, VA, IS, XK, LI, MK, MD, ME, SM, RS, TR, UA) |
DHL Standard Shipping | All orders | €29.99 |
|
Zone 6 (DZ, AM, AZ, CA, EG, IL, JO, KZ, LB, LY, MA, PS, SY, TN) |
DHL Standard Shipping | All orders | €29.99 |
| Zone 8 – Rest of the World | DHL Standard Shipping | All orders | €39.99 |
Customs & Taxes
For cross-border deliveries (especially outside the EU), additional taxes, customs duties, and fees may apply. These costs are levied by the local authorities and must be borne by you as the recipient. We have no influence on the amount of these charges and do not receive any advance information about them.
Tracking & Delivery
After shipment, you will receive an email with your tracking number . Please note that tracking will only become active once the package has been scanned in the DHL system.
Undeliverable shipments & address errors
Packages returned to us due to incorrect or incomplete address information, failure to collect, or refusal of delivery may be resent. The resulting costs (reshipping fees) will be borne by the recipient.
contact
Questions about shipping, tracking or customs? Feel free to write to us – we'll help you quickly.